Terms of Service

1. About these terms

These Terms of Service govern your use of the Aparté app and the aparte.example website. Aparté arranges gift deliveries in Larch Harbor, Washington, and within 20 miles of it, working with independent couriers, keepers and local shops.

The service is run by Aparté, Inc., a Delaware corporation located at 3 Market Hall Square, Larch Harbor, WA 00000. By using the app, you agree to these terms as dated at the top of this page.

2. Your account

You sign up with a mobile number, confirmed by a one-time code sent by text message. You must be at least 18 and give accurate information. Your account is personal, so keep your login to yourself.

3. Two ways to deliver a gift

• In person: a courier hands the gift to the recipient. If you ask, the courier also reads the note you wrote by hand. Your name appears only in that note.
• Set aside: the gift stays with a keeper, either a partner shop or a vetted individual. The recipient gets a digital card and has 7 days to collect the gift with their code. After that, it comes back to you.

4. Prices

Every order includes a base fare of $7.90 for an in-person delivery or $5.50 for a set-aside gift, plus $1.25 per mile. Applicable taxes are added to the total you see before you confirm.

If a set-aside gift isn’t picked up in time, sending it back to you costs $9.

5. Payment

You pay when you place your order, with Visa, Mastercard, American Express or Apple Pay. A PCI-DSS certified payment provider processes the transaction, and Aparté never stores your card number.

6. Cancellations and refunds

You can cancel for free until we start preparing the gift. The app shows you when that’s no longer possible. Refunds go back to your original payment method within 7 business days.

7. What we can’t carry

We don’t accept hazardous or illegal items, perishables without suitable packaging, cash, weapons or live animals. You’re responsible for what you send and for how it’s wrapped.

8. Couriers and keepers

Couriers are independent contractors, not Aparté employees, and they choose which deliveries to accept. Keepers store gifts in a safe place and release them only to someone with a valid code. They receive $1.60 for each gift they hand over.

9. Limits on our responsibility

We arrange deliveries and work only with vetted people, but we aren’t responsible when a recipient refuses a gift, never visits the keeper, or when events beyond our reasonable control get in the way. To the extent the law allows, our total liability for an order is limited to what you paid for it. Products bought from a shop in the app remain that shop’s responsibility.

10. Your information

How we handle your information is explained in our Privacy Policy.

11. Our brand and content

The Aparté name, its logo, and the text and images in the app belong to Aparté, Inc. Please don’t copy them without our written permission.

12. Changes to these terms

We may update these terms. If a change really matters, we’ll let you know in the app before it takes effect.

13. If something goes wrong

Please write to us first. We’ll try to resolve any dispute informally within 30 days of hearing from you. If we can’t, these terms are governed by the laws of the State of Washington, and disputes will be heard in the state or federal courts serving Larch Harbor, unless the law gives you the right to bring them elsewhere.

Questions? contact@aparte.example