Delete your account

1. Close it yourself

In the app, open the Profile tab, then Settings, and tap Close my account. Once you confirm, your account is closed right away.

2. If you can’t get into the app

Email contact@aparte.example from the address linked to your account, or include the mobile number you signed up with. We handle the request within 30 days and confirm once it’s done.

3. Before you go

Any order in progress must be delivered or canceled first. Gift cards you’ve received stay valid at the shop until they expire, so jot down their codes before you leave.

4. What gets erased

• Your profile and mobile number;
• Your saved addresses and favorite recipients;
• The cards saved with our payment provider;
• Any draft notes you kept.

5. What we have to keep

Invoices and payment records for your orders are kept for as long as the law requires, separated from your profile. Details are in our Privacy Policy.

6. Removing just one thing

You can also remove a single address, recipient or card without closing your account, right in the app or by writing to contact@aparte.example.